If I'm a paying subscriber, how do I turn auto-renew on or off?
If you're a paying subscriber, you can easily manage your auto-renew settings from your account on our website.
If auto-renew is turned on, we will always send you at least two reminder emails before your subscription renews and your credit card is charged.
- Visit your account on our website
- Under "Your Subscription", you'll see whether or not your license will auto-renew or expire at the end of your billing term
- To turn off auto-renew, click TURN OFF AUTO-RENEW and confirm your choice in the popup window
- To turn auto-renew on, click TURN ON AUTO-RENEW