I get stuck when signing in to my account

If you get stuck signing in to either your account on our website or our browser-based editor, it's likely because your browser (or another extension) is blocking third-party cookies. 

Please follow these steps to allow 3rd party cookies:

  1. Open the Chrome menu
  2. Click Settings
  3. Scroll all the way down and click Advanced
  4. Under Privacy, click Content Settings
  5. Click Cookies
  6. Turn off "Block third-party cookies"

If this setting was already turned off, another extension may be blocking cookies. Please whitelist screencastify.com on your privacy / ad-blocking extensions in order for our tools to function properly.